Available in V1
Product discovery, size and fit guidance, ingredient explanations, brand story, FAQs, shipping and return policy summaries, bundle guidance, and inquiry capture.
Atithya AIPortal previewShopify and D2C
Start with buying guidance. Add commerce operations only when integrated.
For Shopify and small D2C storefronts, Atithya can answer product, sizing, ingredient, bundle, shipping-policy, return-policy, and brand questions first. Order tracking, refunds, payments, account login, subscription cancellation, and live inventory need commerce integrations.
2commerce layers: guidance now, ops later
Storefront education modeProduct, policy, sizing, ingredients, bundles
Product guidanceV1 ready
Policy answersV1 ready
Order trackingIntegration
Live inventoryIntegration
No fake order tracking until commerce systems are connected.
What matters
D2C needs a different product than B2B.
A shopper may ask about size, ingredients, delivery, returns, payment failure, subscriptions, or an order. Atithya must know which answers are safe from public content and which require authenticated commerce data.
Needs integration
Order tracking, refund disputes, payment failures, account login, subscription cancellation, live inventory, loyalty points, warranty claims, and address changes.
Visitor-safe handling
When a shopper asks for private order or account data, the agent explains the next support path instead of asking for sensitive details in chat.
Shopify-first roadmap
Start with storefront education mode, then add Shopify Admin, Storefront, subscriptions, payments, helpdesk, and WhatsApp handoff when the economics make sense.
Workflow
D2C launch checklist
The platform must separate public product knowledge from private operational actions.
- Product catalog pages
- Policies
- Size guides
- Ingredients
- Bundles
- Support paths
- Private-data rules
- Shopify roadmap
Product principle
No fake order tracking
Atithya should never pretend it can see orders, payments, accounts, subscriptions, or inventory until the customer connects those systems.